For an angry or hostile intruder, student, or co-worker:

•     Stay calm.
•     Be courteous.  Be patient.  Be respectful.  Be confident.
•     Listen attentively.
•     Maintain eye contact.

If shouting, swearing, and threatening continue:

•     Signal a co-worker or student to notify a campus administrator and/or LISD Police.
•     Take immediate action to secure or isolate the individual posing a threat and prevent access to potential weapons.
•     Take immediate action to move others from harm’s way.
•     Initiate Lockdown procedures.

If someone is threatening you/others with a weapon:

•     Stay calm.
•     Focus on the person holding the weapon, not the weapon itself.  Ask in a calm voice for permission to evacuate the others in the class/area.  Keep the person talking to gain time.  The longer the person talks, the less likely that person will use the weapon.
•     Avoid rushing the person with the weapon—unless you feel it is your only option.  Attempting to disarm a person with a weapon is extremely dangerous.
•     Signal a co-worker or student to notify a campus administrator or LISD Police.
•     Take immediate action to secure or isolate the individual posing a threat.
•     Take immediate action to move others from harm’s way.
•     Initiate Lockdown procedures.

If someone is injured by a person exhibiting threatening and/or violent behavior:

•     Stay calm.
•     Assess the situation.
•       • Is the suspect in the building?
•       • Has the weapon been found and/or located?
•       • Has the suspect been identified?
•     Provide/see emergency medical first aid to the injured person(s).  (See the Medical Emergency section of this guide.)
•     Immediately notify a campus administrator and/or LISD Police.
•     Take immediate action to secure or isolate the individual posing a threat.
•     Take immediate action to move others from harm’s way.
•     Initiate Lockdown procedures.

Students fighting, no weapons:

•     Remove the audience.  Take immediate action to move others from harm’s way.
•     Signal a co-worker or student to notify a campus administrator and/or LISD Police.
•     Take immediate action to secure or isolate the individual posing a threat.
•     Avoid stepping between the combatants.
•     Always try verbal intervention first.
•     Use a distraction (loud noise, flickering of the lights, etc.) to break the intensity of the aggression long enough to give you an edge.
•     Separate the combatants.

Civil Disturbance
Civil disturbances include riots, demonstrations, threatening individuals, crimes in progress, or assemblies that have become significantly disruptive.  At all times, it is expected that school personnel will use professional judgment in assessing and addressing potential threats to safety.  The process described herein offers an opportunity to assist/maintain school safety.

Violent behavior; riots; gang fights; threatening individuals; or crimes in progress

•     Stay calm.
•     Immediately notify a campus administrator and/or LISD Police.
•     Take immediate action to separate opposing factions and try to get them to a move isolated area so they can calm themselves without losing face.
•     Remove the audience.  Take immediate action to move others from harm’s way.
•     Initiate Lockdown procedures.
•     Wait for instructions from a campus administrator and/or LISD Police.

Students protesting; demonstrations; or student walk-outs

•     Stay calm.
•     Immediately notify a campus administrator and/or LISD Police.
•     Secure your area.
•     Stay with your students.
•     Avoid areas of disturbance.
•     Avoid provoking or obstructing demonstrators.
•     May be asked to monitor or gather the demonstrators.
•     Prepare for evacuation or relocation.